Cancellation Policy

At Folime, we recognize that circumstances may necessitate canceling an order. Our aim is to streamline this process for your convenience. Please refer to our cancellation policy below for further details:

Cancellation Policy

You may cancel your order within 24 hours of placing it. For cancellations requested after this timeframe, please contact us promptly at [email protected]. While we strive to accommodate all requests, we cannot guarantee cancellation if the order has already been processed or shipped.

Once an order is processed or shipped, it cannot be canceled. If you receive a damaged or incorrect item, Folime covers return shipping costs and offers a full refund or exchange.

Refunds

Upon successful cancellation, refunds are processed within 5-11 working days days to the original payment method used.

Contact Us

For cancellations or further inquiries, please contact our customer service team at [email protected]. We are available Monday through Friday to provide timely assistance.