Privacy Policy

Gofado (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gofado.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Why We Collect Information

We collect personal information because it helps us improve and deliver our products and services. In addition, your personal information helps us communicate to you our latest products, special offers, and information and events about which you might like to hear. We also collect your personal information to help us design and deliver our Website, and to deliver targeted marketing to you based on your interests and previous purchases. We also may correlate your personal information obtained from you with information from other sources. For example, if you provide us with your personal information, we may cross-check that against information that might be otherwise available through other entities such as when you, or a business with which you are affiliated, seeks to open a credit account with us, or in order to prevent or detect fraud.

What Information We Collect and Use

We collect personal information from our customers in order to process and fulfill orders, provide customer support, and improve our website and services. This information may include:

Personal identifiers, such as your name, address, phone number, email address, date of birth, payment card information, and other personal characteristics
Commercial information, such as products or services you purchased or considered purchasing.
Online activities information, such as browsing history, search history, and other information when you interact with our websites, applications, and advertisements.
Geolocation data, including precise geolocation data if you allow our application to collect it
Inferences or preferences we learn or infer about you.

How We Collect Information

You Give Us Information: We collect information from you when you submit it to us through our Website, other digital media or in one of our stores.
We Collect Information Automatically: We automatically collect certain types of information when you visit our Website or use our products and services. For example, we automatically collect various types of technical information when you use our Website as otherwise described in this Privacy Policy.
We Collect Information From Other Sources: We may collect information about you from our vendors and service providers when they interact with you on our behalf.
Use of Cookies: We may also use cookies to tell us whether you have previously visited the Website. We also use cookies that may be set by third-parties with whom we have entered into agreements, which may enable us to obtain analytics information about the use of our Website. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. You may also use commonly available tools in your browser to remove cookies which may have been placed onto your computer. However, please be aware that the Website requires cookies to operate correctly. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the Website

How We Use The Information We Collect

Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Generate a personal profile about you to make future visits to the Site more personalized.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site.
Offer new products, services and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Compile anonymous statistical data and analysis for use internally or with third parties.
Assist law enforcement and respond to subpoena.
Respond to product and customer service requests.
Send you a newsletter.
Solicit support for the Site.

Information Sharing

We do not sell, rent, or share your personal information with third-party marketers or other companies for their own marketing purposes. We may share your personal information with third-party service providers who help us process orders, fulfill shipments, provide customer support, and analyze website traffic and user behavior. These third-party providers are required to protect your information and only use it for the purposes we have authorized.

We may also share your information with law enforcement agencies or other third parties if required by law or in connection with a legal proceeding.

Your Privacy Choices

We value your right to control how your personal information is used. Here are some ways you can manage your preferences, including updating or correcting your personal information and unsubscribing from marketing communications.

We encourage you to review this entire Privacy Policy to fully understand your options, such as allowing or blocking cookies, managing online behavioral tracking and advertising, requesting deletion of your personal information, or inquiring about the personal information we have collected from you.

When you create an account or log in to our platforms, you can access, correct, or update your preferences and settings. If you receive email marketing communications from us and wish to opt out, you can do so by clicking the “Unsubscribe” link at the bottom of any promotional email.

For direct mail, if you prefer not to receive future communications, please email us at [email protected] with your full name, mailing address, and email address, along with the types of information you wish to stop receiving. Please note that it may take up to 8 weeks to process an opt-out request for direct mail.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Data Security

Ensuring the protection of our customer’s personal information is of utmost importance to us at our organization. To guarantee their data remains safe from unauthorized access, use, or disclosure, we implement the following measures:

Robust Payment Processing: We use SSL encryption and other advanced security measures to safeguard all payment and billing information.
Website Fortification: We employ firewalls, intrusion detection, and other security protocols to secure our website against unauthorized access and cyber-attacks.
Employee Education: Our employees are trained regularly on data security and protection practices.

Despite our efforts, we cannot guarantee the complete security of any data transmission over the Internet or other networks. As a result, we are not responsible for any unauthorized access to your information and cannot guarantee the security of any information transmitted to us.

Updates to Our Privacy Policy

We may update this privacy policy from time to time. In the event of significant changes, we will notify our customers via email or by posting a notice on our website. It is the responsibility of our customers to periodically review the policy to remain informed of any updates.

Contact Us

If you have any questions or concerns about our privacy policy, or if you would like to update or delete your personal information, please contact us at [email protected]